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We are trying to establish a very close relationship with you,
providing you all the information that you may need. However if
you have a question about reservation or any other requirements,
you may submit your query by filling the form
below. |
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| FAQ |
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General Information |
Pre-Booking
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Reservation |
After
Booking | |
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| General
Information |
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1) Where
is Maldives? How do I go there?
2) Do
we need Visa to Enter Maldives.?
3) Why
Maldives is popular as a Holiday destination?
4) What
are the activities in Resorts?
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| Pre-Booking |
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1) How
do I select a resort to suit my holiday? (Divers, honeymoons,
budget)
2) How
do I price my Vacation?
3) How
do I find a lowest holiday package?
4) How
do I pay for my holiday?
5) Is
there any useful information I should know before my arrival?
6) Do
you arrange flight tickets?
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| Reservation |
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1) How
do I make a reservation?
2) Can
I cancel a confirmed reservation?
3) Can
I make a booking in more than one resort or Cruise vessel?
4) How
do I know when my booking is confirmed?
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| After
Booking |
1) Will
there be a language problem during my stay in Maldives.
2) Will
I get hotel voucher before arrival to Maldives?
3) Will
there be any body to meet us at the Airport. |
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General
Information
Q
- Where is Maldives? How do I go there?
A
- Maldives is situated in the Indian Ocean. Spreading across the
equator from North to South. It is an Island Nation lying some
700 km. South West of India. The only international Airport in
Maldives is in Hulhule Island. The airport itself is an island.
There are regular scheduled International flights to Maldives
from Asia & Europe. These includes Srilankan Airlines, Singapore
Airlines, and Emirates etc. See the flight schedule.
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Q
- Do we need Visa to Enter Maldives.?
A - You need not to take visa in advance. Immigration will
issue 30 days visa on arrival. You may even extend your stay
more then 30 days.
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to General Information Questions |
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Q
- Why Maldives is popular as a Holiday destination?
A - The natural beauty of our islands, the making of resorts
stick in to 'one resort one island' policy. The breath taking
spectacle of clear blue sky, the sun rise and sun set, the
experience of diving in the most unique exotic under water
location, the colorful tropical fishes, sandy white beaches, piece
and relaxation along with numerous other exhilarating activities
that has made Maldives the best place for holiday makers. |
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Q
- What are the activities in Resorts?
A - The activities in Maldives resorts include diving,
Cruising, Excursions, island hoping, snorkeling and may other
in-house activities. Please see the Activities page for some
activities in detail. |
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Pre-booking.
Q
- How do I select a resort to suit my holiday plan?
A - Asa Travel has selected the best 24 resorts for our
clients, visit our resort page there we tried to give you as
much information about these resorts as possible. You may find a
resort to suit you. Otherwise, fill the form in holiday planner
page, giving us as much information as possible about your
holiday type. We will try to find exactly what you are looking
for.
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Q
- How do I price my vacation?
A - When you choose a resort / safari, send us a query for
reservation or rates request, we will give you the breakdown of
rates in detail. Normally this include Airport – Hotel – airport
transfers, Accommodation and food.
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Q
- How do I find the lowest holiday package?
A - Even though all the resorts share the same natural
appearance; the design and category of the resort makes the
price different for each resort. You may consider the following:
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Fill the form in holiday Planner page indicating your budget,
we will find a resort for you.
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Try to book all-inclusive resorts (which includes drinks /
activities) or take advantage of our special offer packages.
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Bookings between May and October will enjoy price reductions
compare to other periods.
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Q
- How do I pay for my holiday?
A - Once you have sent us a booking request by filling the
information requested in the booking form, we will send you the
availability of rooms and break-down of all the charges. On
receipt of the acceptance of our rates within 3 days, we will send
you a pro-forma invoice. You need to settle this amount either by
credit card or telegraphic money transfer. Your reservation will
be re-confirmed only after receiving the payment. If the payment
is not received 30 days prior to your arrival date, your booking
will be cancelled automatically. For reservations made within 30
days of arrival need to settle the payment by credit card
immediately. (See the payment policy) |
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to Prebooking Questions |
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Q
- Is there any useful information (shall know before my arrival)?
A - Please see the fact sheet in the Holiday Planner page
about some useful information, which may be helpful to you. |
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Q
- Do you arrange flight tickets?
A -We do not arrange flight tickets. Thus, it will be easier
and cheaper to contact a travel agent near by for return flight
tickets to Maldives. Should you want to know about our services,
please refer our Service Page. We are committed to take care of
you while in Maldives. |
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| Reservation |
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Q
- How do I make a reservation?
A -To make a reservation, select your dream island resort
and simply fill the information requested in the reservation
form. We will come back to you with the availability and break
down of all the charges.
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Q
- How do I know when my booking is confirmed?
A -After you accept our rates for the holiday that you have
selected, you are advised to settle the payment with in the
stipulated period for the pro-forma invoice you receive , As a
confirmation we will issue a hotel voucher for the services you
have paid for. And a reservation confirmation number will be
sent to you. Hotel voucher will be sent to you by mail or fax
and the original will be handed over to you on arrival at the
Airport.
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Q
- Can I make a booking in more than one resort?
A -Yes, you may spend one part of your stay in a resort and
the other part in another resort or vessel, like wise you can
switch to any number of resorts and safari vessels. However,
remember, when making a reservation separate reservation forms
must be filled for each resort or vessel.
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Q
- How can I cancel a reservation if it is confirmed?
A -Yes you may cancel a reservation any time. But the
following charges will be made.
Only a service charge of 10% will be levied on reservations
cancelled 30 days before arrival.
Reservations cancelled with in 15 -30 days of arrival we’ll be
charging you 50% of full amount.
Reservations cancelled 0 - 15 days of arrival and no-shows, full
amount of the transfer and first 7 nights, and 50% of the
balance amount will be charged.
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| After
Booking |
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Q
- Will there be a language problem during my holiday?
A - Even though the main language used in Maldives is
English, other languages like German, Italian, Japanese, French,
Spanish and several other foreign languages are spoken by the
staff of these resorts. So, wherever you are from, you will be
treated by the experience personnel representatives and our team
to make sure all your needs are fulfilled.
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Q
- Will there be any body to meet us at the airport?
A - With in the Airport itself we have a counter where our
representatives are there to meet our guests both on arrival and
departure.
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Q
- Will there be any surcharge added to the services we hence
paid against your invoice? (Like food & accommodation, transfer
etc)
A
- Once you have accepted the price and the booking has
been confirmed, that price is fully guaranteed and will not be
subjected to any surcharges or unknown charges. The price
includes Asa Travels’ service charges, Government taxes, visa
fees, handling fees.
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If
you think your question is not answered, please submit your query
by filling the form below. |
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ASA travel
will reply to your requests within 24hrs of your request.
Our
Guarantee
The information you pass on this form are
only for the purpose of letting us know your
requirements.
We will not give away your personal details to any other
party.
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